Wait again for about 10 seconds, then press the Power button to restart your device. When the Surface Pro turns off, hold down both the Volume-Up button and the Power button at the same time for 15 seconds, then release them. If you cannot even do this, press the power button for around 30 seconds.

On your Pro, do a manual restart by going to the Start Menu and selecting Shut Down. If your entire computer is frozen, this is a different sort of problem.Press Enter to enter the Power options, and use the arrow keys to select Restart. If you can still use your keyboard, try restarting your Surface by pressing the Windows logo key (with a keyboard), then using the Tab key to select Power.It sounds strange, sure, but you should also turn off surrounding electronic devices to see if they’re causing any unwanted interference. First, try the basics like wiping down your touchscreen to clean off any oil. If your touchscreen isn’t, well, responding to your touch, then you may have been locked out.Problem: My touchscreen is refusing to respond Solution: You can easily clear up a little disk space by searching for “disk cleanup” in your Search box, which will bring up the Disk Cleanup. Launch it, choose the types of files you don’t mind losing, and then run the tool to delete unnecessary files. We also suggest that you check your disk space to see if your storage is a little full.If your speed immediately improves, you had too many programs running for your RAM to deal with - keep this in mind in the future.

We suggest that you start by looking through all your open desktop apps and closing down a few of them.

A number of different issues can cause your Surface Pro to slow to a crawl.

Problem: My Surface Pro 4 is really, really slow Solution: Hopefully, the answer to your problem is below. That’s why we’ve collected the most common complaints about Microsoft’s latest professional tablet and provided you with helpful steps to make your Pro 4 well again in short order. Scroll down to find the problems, or use the toolbar at the bottom of your browser to quickly jump through any potential problems you might have. Nothing frustrates like getting a shiny new Surface Pro 4 and finding out it doesn’t work.

Surface 4 pro